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Wednesday, October 17, 2018

The Art of Cremation Phone Inquiries and Navigating Through Conflict

Start Date: 10/17/2018 9:00 AM CDT
End Date: 10/17/2018 3:15 PM CDT

United States 

The Art of Cremation Phone Inquiries
Most funeral homes receive cremation phone inquiries weekly, if not daily.  This workshop provides practical tips and a framework to ensure that every funeral professional is able to communicate the value of the services you offer. 
Navigating Through Conflict
Due to the rise in divorce and single-parent families, the American family is more complex than ever before.  Funeral directors report increasing conflict, tension, and disagreements during the arrangement conference.  This insightful seminar provides strategies and skills for navigating through difficult conversations with courage and tact and helping families resolve conflict.

This is a two part series that will be held at Mothe Funeral Homes 1300 Vallette St.  Algiers, La.  
Oct 17th from 9 am til 11am
               From 1:15 til 3:15 pm. 

For LFDA members only! Free of charge!
RSVP: 504-366-4343

Thank Our Sponsors:
Paul Defibo with Matthews Aurora Solutions 
Rachel Moring with SNL
Mothe Funeral Homes